Privacy Policy
Last updated: July 21, 2026
This Privacy Policy describes how reveq (reveq Unlimited Liability Company) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring transparency about how we handle your data when you visit our website and use our services related to Birštonas mineral spring forest trails and therapeutic walking routes.
Who We Are (Data Controller)
We operate a wellness information platform dedicated to therapeutic forest walking routes in Birštonas. We are responsible for determining how and why your personal information is processed. Our commitment is to provide valuable information about mineral spring forest trails while respecting your privacy and complying with applicable data protection laws.
Information We Collect
We collect information in several ways:
- Contact form submissions: When you submit inquiries about our walking routes, we collect your name, email address, phone number, and message content.
- Usage data: We automatically collect information about how you interact with our website, including pages visited, time spent, and referral sources.
- Device information: We gather information about the devices you use to access our site, including browser type, operating system, and IP address.
- Cookies: We use cookies to enhance your browsing experience and understand how you use our services.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: We obtain your explicit consent before collecting data through contact forms or subscribing to our services.
- Legitimate interests: We analyze website usage to improve our services and user experience for all visitors.
- Legal obligations: We may process data when required by law, including for tax compliance and regulatory requirements.
How We Use Your Information
Your information is used to provide and improve our wellness services. Specifically, we use data to respond to your inquiries about therapeutic walking routes, personalize your experience on our website, improve our content and services based on usage patterns, and send you information about updates or new routes when you have opted in. We never sell your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy. Specific retention periods include:
- Contact form messages: Up to 24 months after your last interaction with us.
- Analytics and usage data: Up to 12 months from collection date.
- Cookie data: Up to 14 months, depending on cookie type.
- Server logs: Up to 12 months for security and technical purposes.
After these periods, we securely delete or anonymize your information.
Your Rights
Under data protection law, you have the following rights regarding your personal information:
- Right of access: You can request a copy of the personal information we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete information.
- Right to erasure: You can request deletion of your personal data in certain circumstances.
- Right to restrict processing: You can ask us to limit how we use your information.
- Right to data portability: You can request your data in a structured format for transfer to another service.
- Right to object: You can object to certain types of processing, including marketing communications.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and understand your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website. For detailed information about our cookie practices, please refer to our Cookie Policy.
Third-Party Services
We may use third-party service providers to help us operate our website and provide our services. These providers are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality of your data. We do not permit third parties to share or use your information for their own purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and restricted access to personal data. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
International Data Transfers
Our website and servers are located within the European Union. If you are accessing our site from outside the EU, please note that your information will be transferred to, and processed in, the EU. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place for any international data transfers.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information and terminate the child's account with us.
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority in your country. In Lithuania, the competent authority is the State Data Protection Inspectorate (VDAI). You can file a complaint with them if you believe we have not complied with this Privacy Policy or applicable data protection law.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: support@reveq.com
Phone: +370 5 287 4562
Address: Gediminas Avenue 47, Vilnius, 01103, Lithuania
We will respond to your request within 30 days of receipt.